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❓ Frequently Asked Questions
👨🔧What is AutoAdvice Online?
AutoAdvice Online is a UK-based digital service run by a mechanic and MOT tester with 29 years of hands-on experience. We provide fast, expert guidance for faults, repairs, MOT issues, and car care—100% online.
🚗How does the service work?
Upload your fault, MOT question, photos, videos, warning lights—anything useful. We review it personally and send back clear, step-by-step advice.
🕒How fast will I get a response?
Most questions are answered within a few hours. Urgent MOT issues are prioritised the same day.
No — we don't physically inspect your car. But we save you money by helping you avoid unnecessary repairs and showing you exactly what to ask the garage.
🔒Is my information private?
Yes — all photos, videos, number plates, and personal details remain 100% confidential and secure.
💷What if you can’t help?
If we can't give a helpful answer, you get a full refund — no hassle, no questions.
🛠️Do you sell tools and car products?
Yes — our shop sells trusted, mechanic-approved tools and products that we personally use in real jobs.
💬Can I book a video call?
Yes — for complicated faults you can book a live 1-to-1 video session directly from the site.
⭐ 29 Years Motor Trade Experience
🔧 Certified MOT Tester
⚡ Honest Advice — No Upsells
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